Is it useful for a leader to feel guilty over what one has done? Would it be useful for anyone to feel guilty about something done? I would say: NO. Guilt and feelings of guilt will not solve the problem, for which we create those feelings. The danger is even, that people will seek ways to escape the feelings. The best known actions to escape feelings of guilt are blaming others. "If they had done that, then I would have done the right thing." Another method of escape would be avoiding the situation, in which the problem was created or is being created. "Sorry, but do not have time now, to get busy with that." Or "What did you say, you want me to do that? Sorry, but they are much better at doing that, and you want the best result, not? Besides I do not have the time for it, I still need to do this and that?"
So guilt and feelings of guilt are for only a few persons useful motivators. Persons who do not get bogged down by guilt, but are motivated by it to go out and search for a solution.
The art of leadership in situations where guilt is created, is to show that guilt should not depress, but motivate. Which means that you can not take your responsibility by resigning, because that is admitting that you can not solve the problem you created. Leadership is shown by creating an atmosphere in which guilt does not lead to fear and flight, but bravery and a fighting spirit. Because in the end, it is not about the guilt when it comes to problems, but the solutions created.
Showing posts with label feelings. Show all posts
Showing posts with label feelings. Show all posts
19 August 2008
14 December 2005
Leadership and judging

A major ability for a leader to posses is judging without condemning.
Most people learn throughout life, that being judged is a denouncement of ones personality. They often only have experiences with judging, but most of all condemning, statements. For example, what does the statement: “You have to work smarter.” mean? Or a judgment stated in the form of a question: “Do you know what you are doing?” Or the deathblow condemnation: “Why do you do that?” Often spoken in a tone of voice that makes clear that the question is rhetorical.
The motivation for such condemning behavior by the judge or condemner often is discontent with the overall situation. This discontent however creates a reaction, that creates resistance within the recipient of the reaction. In the end the judge has transported his discontent to the judged. The reaction of the judged is not to ask himself the question: “What has been said?” but just reacts. And the original problem, that needed a judgment, is never solved.
For a leader such behavior will signal the beginning of the end of his leadership. Where the beginning is his recognized, respected leadership and the end is a leadership in name, not respected and without influence.
How can a leader prevent that his judgment become condemnations?
First by looking at his feelings.
What does he feel for the situation he needs to judge? Is he irritated, because it does not function or does not function in the way it should? Is he angry, because the person to be judged does not do, what was asked of him? Is he sad, because the situation will be less effective than possible? Every feeling will create its own reaction, but they will create condemnation if they are not recognized as the basis for the reaction.
Secondly the leader can look at what the recipient of the judgment needs and adjust to that need. This strongly compares to what Blanchard and Hersey mean with situational leadership.
Thirdly the leader can look at how he wants to communicate his judgment. And even there it sometimes can go wrong. Because some people will think, that the used medium is a judgment about their personality.
Special is that a leader who gets to know and understand his feelings and emotions, gets better at understanding others.
But maybe the most important activity of judging is, the guts to admit that you as a leader are only human. So when giving wrong judgments, you are also willing to admit, that you made a mistake and will correct it.
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